FAQs
How do I know if an item is authentic?
We carefully research and verify the authenticity of all items before listing them.
Provenance and historical details are provided where available.
Do you provide certificates of authenticity?
For select items, we provide certificates of authenticity. Please inquire about specific
pieces.
Can I request additional photos or details about an item?
Yes, we are happy to provide additional images and information upon request.
Ordering & Payment
How do I place an order?
You can place an order directly through our website. Simply add your chosen item to the cart and proceed to checkout.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and bank transfers.
Do you offer layaway or payment plans?
Yes, we offer flexible payment plans. Contact us for details.
Shipping & Delivery
Do you ship internationally?
Yes, we offer international shipping. Rates and delivery times vary by location.
How are antiques packaged for safe delivery?
We use professional packing materials and secure packaging to ensure your item arrives
safely.
How long does shipping take?
Shipping times vary depending on destination and courier service. Estimated delivery times will be provided at checkout.
What are the shipping costs?
Shipping costs depend on the size, weight, and destination of the item. Contact us for
details, or these will be calculated at checkout.
Returns & Refunds
Do you accept returns?
Yes, we accept returns within a specified period. Please review our return policy for details.
What should I do if my item arrives damaged?
If your item arrives damaged, please advise the courier immediately, then contact us with
photos so we can resolve the issue.
Can I cancel my order after purchasing?
Orders can be canceled within a short window after purchase. Please contact us as soon as possible.
Valuations & Selling
Can I sell my antiques through your store?
Yes, we consider antiques for purchase or consignment. Contact us with details.
Other Questions
Do you have a physical store or showroom?
We sell online and attend major antique fairs across the UK.
How can I contact you for further inquiries?
You can reach us by phone or email. Visit our Contact page for details.
Contact form
Have any questions or comments? Feel free to contact us! Please allow us 1-2 business days to get back to you :) In the meantime, check our